Wherex is a portal that tends to minimize transaction costs by automating the entire cumbersome and time-consuming process of capturing offers. Through our Portal, your company's requirements are managed in an inclusive way, automatically reaching the suppliers registered in the corresponding categories.
The bids are sealed envelopes, being known to you simultaneously. The Wherex process promotes fair competition and compliance, leaving traceability of all bids received by each supplier and all purchases made from suppliers.
You must complete the demo request form on the home page and we will contact you to schedule a meeting where we will tell you more about how the platform works.
Wherex does not require any installation on your operational system as it is a cloud platform.
Using Wherex is very simple and intuitive, but you will still receive training and if you need additional support you can count on an online executive and our Customer Service.
All information uploaded to Wherex is confidential. Our information is hosted on Amazon servers with the highest security standards worldwide.
Actually, there is no difference. At Wherex, we call all purchasing processes bidding processes.
You can quote any type of input or service your company needs.
All suppliers with the category you require can participate in your tenders and quotations.
The system allows for a process to be lifted with a minimum of overnight until 4pm.
You will be able to access a series of reports based on Business Intelligence processes, through Data Mining tools, which will help you define the best purchasing strategies.
No. The Portal is designed to adapt to the needs of customers, and there can be multiple users within an organisation.
El funcionamiento de la integración se basa en 2 componentes claves: Conector ERP (a cargo de tu equipo de TI o proveedor de ERP) y API Wherex, el cual ponemos a disposición para recibir datos o entregar información a solicitud de su conector ERP.
El proyecto consiste en integrar 3 puntos de integración entre tu ERP y Wherex:
1. Solicitudes (RFQ)
Permite que desde tu ERP se envíen hacia Wherex las solicitudes marcadas en el ERP.
2. Ofertas
Permite que desde tu ERP se consulten por las ofertas ganadoras en cada licitación para convertirlas en OC (pedidos) en el ERP.
3. Órdenes de Compra
Permite que desde tu ERP se envíen hacia Wherex las OC aprobadas en el ERP.
El proceso de integración toma entre 2 a 3 meses.
Sí, es ideal el momento debido a que permite validar la capacidad de integración de tu nuevo ERP. Hoy en día hemos validado la factibilidad de integrarse con nuestras soluciones a los siguientes ERPs: SAP ERP, S4Hana, Oracle, Dynamics, Softland, entre otros. Igualmente, puedes contar con el soporte de nuestro equipo especializado para asistirte en esta etapa de tu evaluación.
Podemos trabajar con distintas versiones de ERP, en ese escenario debemos realizar una integración técnica por cada ERP sin embargo se podrá aprovechar la lógica de negocio y definiciones generales para aplicarlas con cada versión de ERP.
No te preocupes, te podemos contactar con nuestra red de partners especialistas en tu ERP con quienes podrás trabajar el proyecto de integración.
Nuestro equipo de integraciones estará disponible para brindarles la siguientes atenciones:
En etapa preparación e implementación
Compartir experiencia sobre mejores prácticas de integración así como casos de uso y negocio a considerar en sus propios proyectos.
Capacitación técnica sobre el uso de nuestra API.
Asistencia en las pruebas integrales para asegurar y certificar el correcto funcionamiento de la integración entre su ERP y Wherex.
Etapa Post Implementación
Seguimiento y acompañamiento durante el primer mes de operación con la integración ERP-Wherex
Soporte ante incidencias propias de la comunicación entre su ERP y Wherex, si fuera necesario.You must go to signup.wherex.com and register as a supplier by filling in the information requested.
It is not necessary to receive on-site training, as the use of Wherex is very simple and intuitive. However, if you need additional support, once you log in to your account you should choose the Help option, where you will be able to access a tutorial for suppliers.
You can participate in the categories you want as long as you actually provide that input or Service. The registration of categories is done once you have created your account by accessing the Settingsoption.
Once you have registered in the category(ies) you are interested in, you will automatically receive tenders related to these categories.
No. The information entered to Wherex is absolutely confidential and is safeguarded under the strictest security standards and in accordance with current regulations governing free competition. Therefore, no supplier will have access to information from other suppliers. Nor will it be known who are participating in a particular process.
No. The buyer will only have access to the economic offers received, once the bid publication period is over, at which time the electronic envelope containing all the economic offers will be opened automatically and simultaneously.
No. The information entered to Wherex is absolutely confidential and is safeguarded under the strictest security standards and in accordance with the current regulations governing free competition. Therefore, no buyer will have access to information of any bid received by another bidder.
Yes, all queries entered by suppliers in the tender module are visible to all those participating in the process. However, these questions are anonymous, safeguarding the identity of the company making the enquiry. This ensures that both queries and answers are known to all interested parties simultaneously.
En Wherex NO existen costos de inscripción, ni de membrecía, ni tampoco por participar. El único costo asociado a Wherex es una comisión a quien resulte adjudicado del proceso de compra para empresas que liciten en Chile. Para procesos de compra en México Perú y Colombia no existirá dicho cobro. El detalle de las comisiones para Chile se detalla en los Términos y Condiciones que están publicados en su sesión de usuario. Para más información, puede comunicarse con contacto@wherex.com.
No. The commission applies exclusively to those who are successful in a purchase process.
Wherex does not define criteria, does not weight bids and does not give preferences. The client defines its awards according to its own criteria.
Yes, Wherex has a series of variables that are conducive to establishing differentiating elements, among which are the evaluations provided by buyers, the certifications obtained by the company, and the documents that the company attaches to its offer, such as technical data sheets, brochures, etc.
You will be able to access a series of reports based on Business Intelligence processes, through Data Mining tools, which will help you define the best sales strategies.
We have a permanent customer service during business hours. For technical and commercial support, please contact contacto@wherex.com. At the same time, a chat channel is operational from the user sessions.
No. The Portal is designed to adapt to the needs of customers, and there can be multiple users within an organisation.
The next business day after registration, you will receive an email to validate your account.
Once activated you will receive a new email in which you will find all the relevant and legal information to start participating in the portal.
The company administrator will be able to add new users from their profile or you can go to: signup.wherex.com and complete the required information to create new users in a supplier that is already registered.
If you do not remember your password, go to login and then select "Forgot your password", then you must enter the email with which you access the platform, to send you the reset instructions.